D E L I V E R Y
R E T U R N
1. the delivery of goods takes place on the dispatch way to the
address given by the customer unless otherwise agreed.
is agreed. When processing the transaction, the delivery address specified in the
order processing of the seller is decisive. shall be decisive.
2. the dispatch of the goods takes place promptly and following the
order receipt and subsequent processing always on Mondays,
Wednesdays and Fridays, unless these are public holidays are.
3. the customer will be charged separately for packaging and shipping of the goods
costs separately charged ("shipping costsç). These correspond
to the details given in the online store unless otherwise agreed.
nothing else is agreed.
4. in the case of goods that are delivered by a forwarding agent, the delivery shall be
delivery "free curb", i.e. to the nearest public curb to the delivery address
nearest public curb provided that the shipping information in the online shop of the
the shipping information in the online store of the seller and unless otherwise
and unless otherwise agreed.
5. the transport company sends the shipped goods back to the
seller back, because a delivery to the customer was not possible
was not possible, the customer bears the costs for the unsuccessful shipment. This
does not apply if the customer effectively exercises his right of withdrawal,
if he has the circumstance that led to the impossibility of delivery
the impossibility of delivery, or if he was temporarily prevented from accepting the
acceptance of the offered service was prevented, unless,
that the seller had given him a reasonable time before the performance
6. in the case of self-collection, the seller informs the customer
by e-mail that the goods ordered by him are ready for collection.
the collection is ready. After receiving this e-mail, the customer can
the goods after consultation with the seller at the headquarters of the
pick up the goods. In this case, no shipping costs will be charged
1.1 Cancellation policy
1.1.1 Right of revocation
Consumers shall have a right of revocation by the following provisions,
whereby a consumer is any natural person who enters into a
concludes a legal transaction for purposes which are predominantly neither
neither their commercial nor their self-employed professional activity can be attributed to them.
You have the right to revoke this contract within fourteen days without giving
reasons to revoke this contract.
For classic orders of goods: The withdrawal period is
fourteen days from the day on which you, or a third party named by you
third party, who is not the carrier, has taken possession of the last goods.
have taken or has taken possession of the last goods.
For subscription contracts: You have the right to cancel this contract within fourteen days
without giving reasons to revoke this contract.
The revocation period is fourteen days from the day on which you or a third party
or a third party named by you, who is not the carrier, has taken possession of the first
have taken or has taken possession of the first goods.
For services: If you have requested that the services during the cancellation period, you must pay us a reason you have to pay us a reasonable amount, which is the
the proportion of the costs incurred up to the point in time at which you inform us of the
of the right of withdrawal concerning this contract, of the services already rendered in comparison to the total scope of the services provided for in the contract.
To exercise your right of withdrawal, you must notify us.
Roasters by Meetfreude GmbH Karl-Liebknecht-strasse 85,
Using a clear declaration (e.g. a letter sent by post or e-mail) about your
decision to revoke this contract. You can also use the provided model revocation form, which is, however, which, however, is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the revocation period.
1.1.2 Consequences of the revocation
IIf you revoke this contract, we shall return to you all payments
payments that we have received from you, including the delivery costs
delivery costs (except for the additional costs that result
costs resulting from the fact that you have chosen a type of delivery other than the cheapest
the most favourable standard delivery offered by us,
immediately and at the latest within fourteen days from the day on which the
day on which we received the notification of your revocation of this contract.
the contract has been received by us.
For this repayment, we will use the same means of payment,
you used in the original transaction, unless otherwise expressly agreed with you.
unless expressly agreed otherwise with you; in no event will you be
in no case will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until we have received the goods back or until you have brought you have provided proof that you have returned the goods, whichever is the goods, whichever is the earlier.
You must return the goods without undue delay and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract.
of the day on which you notify us of the revocation of this contract.
to hand over. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is
only if this loss in value is due to an inspection of the condition,
properties and operation of the goods are not necessary.
handling of the goods which is not necessary for the inspection of the quality,
properties and functioning of the goods.
1.1.3 Exclusion or premature expiry of the right of cancellation
The right of revocation shall not apply to contracts for the delivery of
goods that can spoil quickly or whose expiration date would be quickly
expiry date would be quickly exceeded.
The right of withdrawal expires prematurely for contracts for the delivery of
sealed goods that are not suitable for return due to health protection or
for reasons of health protection or hygiene, if the seal has been removed after delivery.
The right of withdrawal does not apply to consumers who, at the time of the
Member State of the European Union at the time of the conclusion of the
European Union at the time of the conclusion of the contract and whose sole residence and
at the time of the conclusion of the contract are outside the
Union at the time of conclusion of the contract.
1.1.4 General notes
Please avoid damage to and contamination of the goods.
goods. Please send the goods in their original packaging, if possible
with all accessories and with all packaging components returned to us.
If necessary, use protective outer packaging.
If you no longer have the original packaging, please ensure that the
please use suitable packaging to ensure adequate protection
against transport damage.
1.2 Cancellation form
If you want to cancel the contract, please fill out this form and return it to us.
and send it back to:
Kalascoffee Roasters by Meetfreude GmbH
We hereby revoke the contract concluded by me/us for the
purchase of contract for the purchase of the
the following goods the provision of the following service.
1.Ordered on :
2.Received on :
3.Name of consumer:
4:Address of the consumer
5: Signature of consumer(s)
(only in case of paper communication)